Returns RNA Request Form – Products For Repair

Please complete this Returns Number Authorisation (RNA) request form fully and click send at the bottom of the page to submit it.


Customer Details


Product Details

How to locate serial / batch numbers



  • When you receive your RNA number(s) please pack the product(s) to be returned enclosing details of the RNA number(s).
  • The RNA number is valid for 1 month from date of issue.
  • Products out of warranty that are returned for repair will incur a repair charge. A repair estimate will be issued for your approval prior to any repair work being carried out.
  • Products returned without an RNA number will not be accepted by RSPL.