RSPL Website Privacy Policy

This privacy policy relates to the website of Reliable Security Products Ltd.

Address:  1-3 Cian Park Industrial Estate, Drumcondra, Dublin 9, D09 HY04, Ireland.

Email: info@rspl.ie

Tel: +353 1 837 2445

What personal information do we collect from the people that visit our website?

When you contact us using one of the contact forms or the RNA request form on our website, you may be asked to enter your name, company name, address, phone number, fax number, email address, the security product categories you are interested in, information relating to products you would like to return, and a description of any other reason why you are contacting us.

For what purpose is this information used?

Information submitted through a contact form is primarily used to help us answer your query.  As we are a security products trade only distributor, we may contact end users who have submitted their information and offer to pair them up with a registered security products installer in their area.

Information submitted through a contact form may also be used to inform decisions about future website improvements e.g. website layout, product/service information availability etc.

Information submitted through the RNA request form is used to process the return of products from our customers.

Right of access:

Any person who has submitted their data to our website has a right of access to a copy of the data.  Persons seeking access to their data must submit a Subject Access Request in writing.  Requests should be mailed to The Data Protection Officer, Reliable Security Products Ltd., 1-3 Cian Park Industrial Estate, Drumcondra, Dublin 9, D09 HY04, Ireland. Requests are subject to a fee of €6.35. Requests should be accompanied by this fee and a copy of government issued identification.  Requests will be replied to within 40 calendar days.

Right of rectification or erasure:

A person has a right to have his/her personal data corrected, if inaccurate, or erased, if we do not have a legitimate reason for retaining the data. Requests should be mailed to The Data Protection Officer, Reliable Security Products Ltd., 1-3 Cian Park Industrial Estate, Drumcondra, Dublin 9, D09 HY04, Ireland. Requests should be accompanied by a copy of government issued identification.  Requests will be replied to within 40 calendar days.

Do we use 'cookies'?

Yes. Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

How to contact us:

If you require further information regarding our Privacy Policy, you can contact us at info@rspl.ie or write to us at: Reliable Security Products Ltd., 1-3 Cian Park Industrial Estate, Drumcondra, Dublin 9, D09 HY04, Ireland.